Sachin Patel

COMPANY : BVR Group Ltd

JOB TITLE : Network Support Technician

Support Technicians have a very broad scope of what we can do within a company. Generally we look after most of a company’s IT/network infrastructure, jobs can range from hardware upgrades to server installs, we can also deal with equipment purchasing and researching new systems and software. What you are able to do really depends on the IT structure of the company.

WORK EXPERIENCE :

Work in Commercial Property Sales for a year, moved over to IT department within same company, then moved on to fixed term contract as a Helpdesk Support Technician, in an IT training company, then 9 months later joined BVR as a Computer Technician have been here almost 2 years.

SKILLS REQUIRED :

• Knowledge/experience of Windows XP Pro, Windows Server 2003, Active Directory
• Hardware and software trouble-shooting
• MS Office product experience
• Knowledge of backup software e.g. Backup Exec
• Knowledge of SQL Server databases
• Printer hardware and peripheral support
• TCP /IP, LAN /WAN knowledge
• Good communication skills to be able to provide advice and support to people with wide range of computer literacy

BENEFITS OF THE JOB :

• Further Technical development arranged by employer
• Meeting lots of very different people
• Team environment with other technicians
• Exposure to lots of different technologies allowing you to specialise in what you enjoy most
• Good Work Life balance

CAREER GOALS :

Moving on to an IT Manger or Project Manager roles before I am 30. Five years left!