Company Profile: Northgate Managed Services
Company Profile
About us…
Northgate Managed Services is Northern Ireland’s largest indigenous IT services company, headquartered in Newtownabbey, with annual revenues of £120m and employing 1100 people.
The company provides a wide range of IT services to private sector businesses and public sector organisations across the UK. We support over 2000 customers with 420,000 end users and respond to over 100,000 service desk calls annually.
Our aim is to improve the efficiency and effectiveness of our customer’s enterprises through the use of IT, and we aim to be the market leader in each of our chosen sectors.
Who work with us?…
Northgate Managed Services is a forward-thinking and vibrant company to work in, which offers excellent opportunities to progress. Being an IT service provider, our people are our main asset, as such, the development of our employees is essential in maintaining a competitive edge. We work closely with each employee to unlock their potential and ensure that our training solutions satisfy their learning needs, as well as adding value to the business.
People Development – Northgate Managed Services has adopted a sustained commitment to business improvement through people development and skills acquisition.
• Company induction programmes – to ensure training is embedded from the outset
• Technical Training delivered by partners, external providers and internal experts
• In-house classroom courses
• Mentoring schemes
• SkillSoft e-learning to ensure training is available across all locations
• Leadership and management programmes
• Bespoke Northgate e-learning courses such as Security, Diversity and Performance Management
• Quality training in line with accreditations
Corporate Social Responsibility – The community engagement programme aims to support and encourage employee participation in volunteering and charitable work and make a positive impact in the local communities in which we operate.
• Each Northgate employee is entitled to one day’s paid leave to participate in a team community-related activity known as a “community link” day.
• Northgate Managed Services partner with Business in the Community (BITC) on a number of initiatives
o Cares Challenges – Employees have the opporutunity to volunteer at a local charity/organisation for example by painting a classroom in a school or helping in the gardens at a local charity.
o Time to – employees have the opportunity to take one hour out of work per week to help out in a local primary school enhancing reading and ICT skills of pupils.
o Adopt a school – We support 2 local schools in the development of senior management, the teaching staff and provide careers advice and work place opportunities for students.
Awards and Accreditations
• Investors in People
• NI Employer of the Year 2009 at the UTV/Business Eye Awards
• UK IT Services Supplier of the Year 2009 at BCS and Computing UK IT Industry Awards
• Public Sector Project of the Year (2009) in Irish ICT Excellence Awards
• HP Partner of the Year (Ireland) 2009
• Customer First accreditation in Education sector
• ISO/IEC 20000-1:2005, ISO 9001-2001 and ISO 27001:2005
• Finalist for Promoting IT Professionalism 2009 in the UK IT Industry Awards
• Finalist for NI Company of the Year 2009 at the UTV/Business Eye Awards
In addition, Northgate Managed Services provides a flexible benefits programme.
OPPORTUNITIES
As a successful and growing IT services company Northgate Managed Services is committed to working with young people in the communities where we are based by offering a number of opportunities to enable us to develop a qualified and talented workforce that will help us grow our business.
Graduate Training and Undergraduate Placement Schemes – We have a number of programmes available throughout the year. We tailor these depending on the role and the person.
Apprenticeship Scheme – An 18 month on the job training scheme targeted at 16-19 yr olds. In addition to studying for the NVQ Level 2 IT systems and support qualification, the apprentices will ‘earn as they learn’, combining educational study with hands-on training as part of the IT service team. Each apprentice is also allocated a mentor and ‘buddy’ to support and advise them throughout the 18 month programme. As with every employee in Northgate, the apprentices will have their own personal development plan and upon completion of the Scheme, there is potential for them to move into permanent positions in Northgate with opportunities to develop their skills within a wide variety of career paths in the company.
Want to know more about a career with Northgate Managed Services?
Northgate Managed Services host careers focused visits, in which groups of students gain an insight into a career in IT. On the visit we provide a company overview, employee experiences, how to get into IT and handy hints when writing a CV and going on an interview. Work Experience programmes are also available. We also attend major career events in NI.
For more information
Website: www.northgate-is.com/managedservices or email info@northgate-is.com
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